Return Policy

To ensure the most accurate color match, we recommend purchasing the Blendz Swatch Ring prior to ordering. This helps confirm your shade before shipping and reduces the need for returns.

For added flexibility, Blendz also offers an Extended & Free Return Add-On Service. The service extends the return period to 45 days and provides one return label (U.S. only) for just $1.00 at checkout. 

All items (excluding tights) are eligible for a refund or store credit within 14 days of delivery receipt, if unworn and in original packaging. 

• Return requests must be submitted through the Return Portal within 14 days of delivery to qualify.
• Requests made after this period will not be accepted.
• All returned items must be unworn, unwashed, undamaged, and unused, with original packaging and tags attached.

Approved returns must be postmarked within 30 days of delivery. Returns sent after this window will not be accepted and will be returned to the customer.

📌 Please note: images of the item must be uploaded when submitting a return request.

Defective Items

Damaged or Lost Returns

Blendz is not responsible for returns that are lost, delayed, or damaged in transit. Customers are responsible for ensuring items are packaged securely and shipped with a reliable carrier. 

To help protect your return, we recommend:

• Using a trackable shipping service
• Purchasing shipping insurance for higher-value items
• Keeping your tracking number and receipt until your return is processed

📌 Returns received in damaged condition due to improper packaging may not be eligible for a refund or store credit.

Once received by our warehouse, returns may take up to 7-10 business days to process.  You will be notified via email once your returned merchandise has been received and processed. You can always place a new separate order. However, returns are not guaranteed to be issued a refund/store credit until an inspection is passed.