Home / Blendz Return Policy

Blendz Return Policy

Please review this policy before submitting your request. All returns must be submitted through our Return Portal for the fastest processing.

Start Your Return Here (Required)
All return requests must be submitted through our Return Portal:
Submit Return Request
Tip: Reading the policy below helps avoid delays and ensures your request is approved smoothly.
Important Notes
  • Photos are required when submitting a return request. If you are unable to upload your photos send to returns@blendzapparel.com with your Order no. in the subject line. 
  • Blendz does not offer direct exchanges, to receive replacement items faster, we recommend placing a new order while your return is being processed.
  • Discounts for your last order will be included with your return label to use on your new order. 

Final Sale Items

For hygienic reasons, all tights are final sale ❤️

To ensure the most accurate color match, we strongly recommend purchasing the Blendz Swatch Ring prior to ordering. This helps confirm your shade before shipping and reduces the need for returns.

Extended & Free Return Add-On (Optional)

For added flexibility, Blendz offers an Extended & Free Return Add-On at checkout:

  • Extends the return window from 14 days to 45 days
  • Includes one prepaid return label (U.S. only)
  • Available starting at $1.00 per order

General Return Policy

All items excluding tights may be eligible for a refund or store credit if they meet the conditions below:

  • Return request submitted within 14 days of delivery
  • Items must be unworn, unwashed, unused, and in original packaging with tags attached
  • Approved returns must be postmarked within 30 days of delivery
  • Returns sent outside this window will not be accepted and will be returned to the customer

More Details

Defective or Missing Items

Defective or missing items must be reported within 3 days of delivery.

Please email returns@blendzapparel.com with:

  • Your order number (in the subject line)
  • A brief description of the issue
  • Clear photos of the item

Once reviewed, you’ll receive follow-up instructions by email.

Lost or Damaged Returns

Blendz is not responsible for returns that are lost, delayed, or damaged during transit.

To help protect your return, we recommend:

  • Using a trackable shipping method
  • Purchasing shipping insurance for higher-value items
  • Keeping your tracking number and receipt until processing is complete

Returns received in damaged condition due to improper packaging may not be eligible for a refund or store credit.

FAQs
How long does return processing take?
Once received by our warehouse, returns are processed within 7–10 business days. You’ll be notified by email once your return has been inspected and completed.
Do you provide prepaid return labels?
Return labels may be provided through the Return Portal. Label fees are deducted from the refund or store credit unless covered by the Extended & Free Return Add-On.
Can I order my replacement item before my return is processed?
Yes. Since Blendz does not process exchanges, you may place a new order at any time. Refunds or store credit are issued only after the returned item passes inspection.
Ready to submit your return?
Submit Return Request